You are going to LOVE this awesome drink ware! Perfect addition for anybody who needs a cold/warm drink on the go. 

• Tumblers available in 30oz and 20oz, comes with lid
• Vacuum sealed lid insulates cold drinks for 24 hours and hot drinks for 12 hours. Double wall feature eliminates condensation and retains temperature
• Stainless steel with a powder coat finish provides maximum durability against damages
• Narrow mouth opening is perfect to drink from without spilling and narrow bottom fits standard cupholders. 
• Hand wash only, do not put in dishwasher

How can I contact you? 

Our customer service email is info@shieldrepublic.com

How long does it take to receive my order?

• Orders can take up to 2-4 Business days to arrive once shipped. If you need your order sooner for an event or as a gift, please reach out to customer service and we will do our best to make sure it arrives on time. 

How can I track my order? 

• You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped.

Can I exchange an item? 

• YES! Hassle-free returns! Please email info@shieldrepublic.com with your name, order #, and reason for exchanging.
• If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

*Exchanges must be made within 60 days from the date your item was delivered.

There are NO RETURNS for Customized Items. Those sales are final unless it's  a quality issue or incorrectly sent. 

Do you offer refunds? 

• ABSOLUTELY! If you don't love your Shield Republic item, we will refund your money. Refunds must be processed within 60 days of your purchase date. Item must be in the same condition as you received it. If you want to request a refund, please email our customer service email for help processing. 
• Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly.
• Refunds will take 2-3 business days to process through back to your bank. Once a refund is processed you will receive an email notification.

How long does it take to receive my order?

Normally 8 -14 Business Days or less.  We print all of our products in house to ensure quality. After checkout, your order is sent to our warehouse for printing. Thank you for your continued support with our business.

Do you ship outside of the United States?

Yes, we do offer International shipping. 

Where can I find the Sizing Chart? 

Here ==>https://www.shieldrepublic.com/pages/size-chart

Is your apparel sized for men or women?

All our apparel is unisex except our tanks. Our tanks are standard women's cut. Men's tanks are available upon request.

Do you guarantee your products?

Yes, for 60 days after shipment is delivered. Delivery date is determined from tracking. We do not accept returns on DISCOUNTED SALES and PERSONALIZED ITEMS.

I received a damaged/incorrect item. What should I do?

If you think you received an incorrect or damaged item and or missing an item, contact our customer service team at info@shieldrepublic.com within 3 business days of receipt for further assistance. Kindly provide photos of the item(s) you received along with the packing slip as proofs.

Do you offer refunds?

We understand that ordering online can be difficult! If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one. Contact customer service for assistance. 

Who pays for shipping on items for return?

We email return labels with no cost to our customers if the issue is a result of a packaging error. All other issues need to be addressed with our customer service to determine returns. Please email our customer service team (info@shieldrepublic.com) if you have any questions regarding this manner and they will assist you in whatever way possible!

How can I have my picture featured on our Social Media Pages?

Displaying happy customers enjoying our designs is our favorite part here at the Shield Republic. If you email info@shieldrepublic.com or inbox our Facebook/Instagram page, we will make sure to post it to the site.