Customer Service Email => firstname.lastname@example.org
How long does it take to receive my order?
Normally 8 -14 Business Days or less. We print all of our products in house to ensure quality. After checkout, your order is sent to our warehouse for printing. Thank you for your continued support with our business.
Do you ship outside of the United States?
Yes, we do offer International shipping.
Where can I find the Sizing Chart?
Is your apparel sized for men or women?
All our apparel is unisex except our tanks. Our tanks are standard women's cut. Men's tanks are available upon request.
Do you guarantee your products?
Yes, for 60 days after shipment is delivered. Delivery date is determined from tracking. We do not accept returns on DISCOUNTED SALES and PERSONALIZED ITEMS.
I received a damaged/incorrect item. What should I do?
If you think you received an incorrect or damaged item and or missing an item, contact our customer service team at email@example.com within 3 business days of receipt for further assistance. Kindly provide photos of the item(s) you received along with the packing slip as proofs.
Do you offer refunds?
We understand that ordering online can be difficult! If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one. Contact customer service for assistance.
Who pays for shipping on items for return?
We email return labels with no cost to our customers if the issue is a result of a packaging error. All other issues need to be addressed with our customer service to determine returns. Please email our customer service team (firstname.lastname@example.org) if you have any questions regarding this manner and they will assist you in whatever way possible! *Please note that the items must be unworn and unwashed. If signs of wash or wear are visible, we cannot accept the item.
How can I have my picture featured on our Social Media Pages?
Displaying happy customers enjoying our designs is our favorite part here at the Shield Republic. If you email email@example.com or inbox our Facebook/Instagram page, we will make sure to post it to the site.
Wholesale Email ---> firstname.lastname@example.org
Do you offer Wholesale?
Would it be smart to carry Shield Republic products in our shop or store?
Absolutely : )